My order was over $99 (FREE SHIPPING Minimum) but I was still charged a flat shipping charge. Why did that happen?

The Rag Company's FREE SHIPPING offer is based upon the Pre-Tax Order Total after all discounts have been applied. Your order probably had a pre-discount sub-total above $99, but the coupon discount you used produced a net result below $99 which didn't qualify your order for Free Shipping.

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