What is your return policy?

  • Items must be returned within 30 days in like new condition (unused and unwashed) with original packaging. To return an item, email us at support@theragcompany.com to receive a Return Authorization Number and instructions. Write this number on the outside of the package. Products returned without authorization will not be accepted.  Return shipping costs are the responsibility of the purchaser except as noted below
  • All "Free Shipping Offers" will be charged a normal shipping charge before a refund is issued. If the return of a product or products causes the original order to fall below the free shipping threshold the remaining items and returned items will be billed the $6.00 flat-rate
  • The cost of the returned items, minus all associated shipping charges, will be promptly credited via the payment method used. It may take 5-7 days for your bank to process the credit
  • If you have received a defective item, please contact us at support@theragcompany.com

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