Placing Orders

  • Do you charge sales tax?

    The Rag Company collects sales tax in every jurisdiction that it either has a Tax Nexus in or has been informed by a jurisdiction that we must collect sales tax. We as a company always comply with federal, state, and local tax laws.
  • How do I place an order?

    You can place your order online through our secure website, purchase product at our store location, or place it over the phone at no charge. If you are looking to place a Wholesale / Distributor order, you can choose one of the following contact methods. E-Mail: support@theragcompany.com Hours...
  • How do I use / apply coupon / gift certificate codes?

    When you are ready to checkout: Click "Checkout" on your shopping cart The next screen will have a box to the right of your screen below a list of what is in your cart - That box says in it  "Discount Code"  Click on the box and enter your coupon code there and click "Apply" If your code is v...
  • What forms of payment are accepted?

    We accept the following payment methods: Visa Master Card American Express Discover PayPal Amazon Pay Apple Pay Shop Pay Google Pay
  • What is a Billing Address?

    The billing address is the address that is attached to your credit card. We must have the correct billing address to process your order. If we do not have the correct billing address, your card will be declined.